A ticket based help desk that makes it possible to track and therefore create accountability within your company.
You determine the help desk categories and who is responsible for those categories of help. It may be the IT Manager or the IT Consultant. It may be the Marketing Manager or a contracted marketing specialist.
A help center is any part of your company where providing assistance to the agents is regular and monitoring the help givers performance beneficial.
This may include in-house or even vendor based categories.
Help Desk - (Ticket Tracking Help Center)
Victorville, CA 92395 (760) 241-5770
Main Office: (760) 241-5770
